SiteAnswerAI Documentation

Everything you need to set up, customize, and get the most out of your AI chat assistant.

Quick Start

1

Create your free account

Sign up in 30 seconds. No credit card required. You get 1 AI agent, 1,000 messages/month (text and web voice included), and 10 pages of knowledge base on the free plan.

Sign up free →
2

Add your website

Enter your website URL and the AI crawls your pages automatically. It reads your content, FAQs, product pages, and documents to build a knowledge base.

Knowledge base guide →
3

Install the widget

Copy one line of code into your website, or install our WordPress plugin. Your AI assistant is live and answering customer questions in under 5 minutes.

Widget install guide →
4

Customize and go live

Set your widget colors, write a custom greeting, and configure the AI's personality. Enable voice mode, live handoff, and appointment booking as needed.

Feature Guides

Widget Install

Add the AI chat widget to your website with one line of code

Knowledge Base

Crawl your website and upload documents so the AI knows your business

Agent Settings

Configure your AI assistant behavior, greeting, and personality

Prompt Composer

Build effective system prompts for your AI assistant

Voice Mode

Let visitors talk to your AI using their microphone

Live Handoff

Transfer conversations to a human when the AI needs help

Appointments

Book meetings during conversations with calendar sync

Conversation Analytics

Track conversation volume, sentiment, CSAT, and trends

Function Calling

Trigger API actions during conversations (order lookup, tickets)

Integrations

Connect HubSpot, Google Calendar, Zapier, Make, and more

A/B Testing

Test prompt variants and measure performance

HIPAA Compliance

Enable HIPAA mode for healthcare businesses

Troubleshooting

Diagnose and fix common widget and AI issues